Engati CX

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June 17, 2022  

Tech adoption in MENA | Hailey Yoon talks to engatica

In today's episode of engatica, we spoke to Hailey Yoon Co-founder & CTO at IO21 where she talks about technology, challenges and opportunities trends in the ME region.

The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.

Website: www.engatica.com
Hailey's profile on engatica: https://engatica.com/innovators/hailey_yoon/587/profile

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LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/

Come, be a part of our community - learn, share and grow with us.

About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.

It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/

Talk to us: contact@engati.com 

#ai #automation #business #technology #middleeast #mena

June 16, 2022  

Adopting tech in the new age | Hamd Bilal Tahir talks to engatica

In today's episode of engatica, we spoke to Hamd Bilal Tahir Co-Founder & CTO at DevNation where he talks about exploring new tech and strategies globally.

The engatica interview series is a powerhouse of insights from industry experts and influencers from around the world. A platform that provides the latest news on AI, Automation, and technologies that will help you grow your business.

Website: www.engatica.com

Follow us on-
LinkedIn: https://www.linkedin.com/company/join-engatica/
Twitter: https://twitter.com/joinEngatica
Facebook: https://www.facebook.com/joinEngatica
Instagram: https://www.instagram.com/joinengatica/

Come, be a part of our community - learn, share and grow with us.

About Engati:
Engati believes that the way you deliver customer experiences can make or break your brand. Our mission is to help you deliver unforgettable experiences to build deep, lasting connections with our Chatbot and Live Chat platform.

It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/

Talk to us: contact@engati.com 

#ai #automation #business #newage #technology #middleeast

February 22, 2022  

Emotional Intelligence And Customer Success | Ashna Patel Talks To Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page : https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

Ashna Patel, Manager of Customer Success & Support Teams at Ascent Cloud LLC talks highlights Emotional Intelligence and why is it important in businesses and how can businesses improve customer engagement with emotional intelligence.

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Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#cx #cs #customersuccess #business #b2b #customers #tech #emotinalintelligence #customersupport

February 11, 2022  

Dos And Don’ts Of Digital Customer Success | Revathi Venkatraman Talks To Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page : https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

Revathi Venkatraman, Head of Customer Success for the APAC region at Slack talks about how organizations are adopting remote work as a part of the workplace culture. She also highlights how Customer success is becoming a promising career discipline, and what are some career paths in Customer Success.

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Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#customer #cutomerexperience #customersuccess #business #cx #cx

February 11, 2022  

How To Become A Customer Centric Company | Michela Cocco Talks To Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

Michela Cocco,  Global Customer Experience & Innovation manager at Nespresso talks about how should businesses define their success and outline what growth they need to achieve their goals, and what metrics should be considered

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#customer #customercentricity #business #cx

February 11, 2022  

Tips On Overcoming B2B Challenges | John McTigue With Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page : https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

John McTigue, B2B Marketing Advisor at the Customer Journey Maestro talks about how drastically CX programs vary from B2B to B2C and if there are any differences or if they are similar.

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Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#b2b #business #cx #customerexperience #customer

February 4, 2022  

How to prevent involuntary churn? | Anita Toth talks to Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page : https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

Anita Toth, Chief Churn Crusher at Anita Toth Inc talks about how expensive churn is to a company and why retention is the key to growing profitably, and how to prevent involuntary churn

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#churn #customerexperience #cx #customerservice #b2b #b2c #business 

February 1, 2022  

Diversity and Inclusion in Technology | Aubrey Blanche talks to Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

Aubrey Blanch, Director of Equitable Design, Product & People at Culture Amp talks about if governments should be doing more to support equality, diversity, and inclusion within the workplace concerning legislation. She highlights what employees can do to tackle inequality and put pressure on their company to become more diverse and inclusive  

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#diversity #inclusion #workspace #diversityandinclusioninworkspace 

January 7, 2022  

Upcoming payment trends in 2022 | Jonathan Shroyer talks to Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

Jonathan Shroyer, Chief Customer Experience Innovation Officer at Arise Virtual Solutions Inc. talks about the  upcoming payments trends in 2022 and why global payments are getting more and more popular along with what’s the new face of cryptocurrencies

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#crypto #crytocurrencies #payments #tech #fintech #business

January 4, 2022  

The CX design framework | Santhakumaran Atmalingam talks to Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page : https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

Santhakumaran Atmalingam is a Global Customer Experience Specialist at CX EXPERT ASIA.  He talks about the customer experience alignment three-legged tool and shares ways to create a great CX strategy.

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#cx #customerexperience #customers #b2b #business #technology

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