Engati CX

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June 15, 2021  

Key Disciplinaries of CX | Nandkishor Tripathi on Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/key-disciplinaries-of-customer-experience

Nandkishor Tripathi, Global head of customer experience at SurveySensum talks about how should businesses go about designing a superlative customer experience using a data-oriented approach and how AI and machine learning is elevating Customer Experience and Engagements.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#EngatiCX #CX #AI

June 15, 2021  

Bringing Communities Together With Tech | Lakshya Sivaramakrishnan on Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

http://www.engati.com/cx-community/bringing-communities-together-with-tech

Lakshya Sivaramakrishnan, Program Lead, Women Techmakers India at Google talks about Diversity and Inclusion, and some best practices for organizations to adopt to create more inclusive workplaces with technology.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#EngatiCX #CX #AI

June 11, 2021  

Content, Connection and AI | Kate Bradley Chernis on Enagti CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/content-that-connects-ai-and-people

Kate Bradley Chernis, CEO at Lately tells us how AI helps with content marketing and guides us on how we use technology to improve marketing and customer experience. She also tells us how can companies can improve their social media strategies.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#EngatiCX #CX #AI

June 9, 2021  

Feedback Loops In B2B Businesses | Shane Goldberg on Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customer’s most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/feedback-loops-in-b2b-businesses

Shane Goldberg, Principal at CustCore Consulting & National VMO (Doctor) Experience Adviser at Healthscope talks to us about if digital transformation and change management be implemented simultaneously and what could be the possible implications if something goes wrong.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#EngatiCX #CX #AI

June 1, 2021  

Reactive CS to proactive CS | Kristi Faltorusso on Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page : https://www.engati.com/cx-community
CX Content page : https://www.engati.com/cx-content
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/reactive-to-proactive-customer-success

Kristi Faltorusso, VP of Customer Success at ClientSuccess, Founder of CS Real Simple, and Award-Winning Customer Success Executive tells us if the development of Voice of the Customer (VoC) programs and CX measurement frameworks is beneficial. She also tells us why it is hard to switch from a reactive Customer Success model to a proactive one.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#EngatiCX #CX #AI

May 26, 2021  

Customer Success = Customer Outcomes + Customer Experience | Aaron Thompson on Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/customer-success-and-employee-success-model

Aaron Thompson, Chief Revenue Officer at SuccessHACKER and Customer Success Connector tells us how do businesses reduce churn with better product adoption. He also talks about all that we need to know about customer success and the model on how CS is related to Employee Success.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#EngatiCX #CX #AI

May 21, 2021  

The Economic Value Of Digital Identity | Samiran Ghosh on Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/the-economic-value-of-digital-identity

Samiran Ghosh, Forbes Tech Council Member, and Senior Research Fellow talk about the role that technologies like Artificial Intelligence (AI) and Blockchain play in social inclusion. He also shares his thoughts around identity fraud and cyber resilience.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#EngatiCX #CX #AI

May 11, 2021  

The limits of health-scoring in SaaS | Ziv Peled on Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
CX Content page: https://www.engati.com/cx-content
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.linkedin.com/in/zivpeled/

Ziv Peled, Chief Customer Officer at AppsFlyer talks about how we can inculcate a customer-centric mindset to be ingrained throughout a company’s culture and how business success is linked to the success of your customers and shares his groundbreaking guide to the exciting new model of customer management.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#EnagatiCX #CX #AI #SaaS #B2B

May 4, 2021  

The biggest Customer Onboarding Challenge | Donna Weber on Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page : https://www.engati.com/cx-community
CX Content page : https://www.engati.com/cx-content
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.linkedin.com/in/donnaweb/

Donna Weber, President and Customer Onboarding Leader at Springboard Solutions reveals the biggest Customer Onboarding Challenge and helps us in recognizing, evaluating, and rectifying the Customer Onboarding Metrics.

Check out Donna's Book- Onboarding Matters: OrchestratedOnboarding.com

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#EngatiCX #CX #AI

April 29, 2021  

Pillars of customer-centricity | Sue Nabeth Moore on Engati CX

Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/
Blogs: https://engati.com/blog

Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
CX Content page: https://www.engati.com/cx-content
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.linkedin.com/in/sue-nabeth-moore-6470905/

Sue Nabeth Moore, Co-Founder at Success Chain tells us the importance of strategic foundations for creating a customer-centric culture to successfully implement customer success. She also gives us the strategic pillars of customer-centricity and service alignment.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati/
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#EngatiCX #CX #AI

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