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August 19, 2020  

3 steps to overcome a customer service crisis - Christopher Brooks on Engati CX

August 19, 2020

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Christopher Brooks, Managing Director, Clientship talks about the 3 steps to overcome a customer service crisis on Engati CX. He says that for companies to survive in this economy it's important to show some humility towards the society. He also says that it's extremely important to analyse the return on relationship.

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