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September 8, 2021  

Customer Experience Management | Jeff Sheehan talks to Engati CX

September 8, 2021

Engati is the world’s leading multilingual Digital CX platform.
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https://www.engati.com/cx-community/customer-experience-management

Jeff Sheehan, Customer Experience Advisor at CX JS Consulting tells us about the latest model of customer management and journey mapping and helps us identify the roadblocks of Customer Experience Management and how can we identify, rectify and evaluate them.

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