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May 1, 2020  

Decoding Customer Needs - Jeanne Bliss on Engati CX

May 1, 2020

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Jeanne Bliss, the Godmother of Customer Experience and the Co-Founder of the Customer Experience Professionals Association (CXPA) explains the fine art of decoding customer needs. Watch this video to learn how to guage customer requirements and understand how to provide for them.

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