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June 27, 2020  

Growing through feedback - Roberta O’ Keith on Engati CX

June 27, 2020

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Roberta O'Keith, Strategic Business Advisor at ROK Advisors talks about Growing Through Feedback on Engati CX. He talks about how chatbots powered by AI can improve customer experience. He says tech companies have to work on and fine-tune, sentiment analysis, video, etc for better customer experience.

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