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April 29, 2020  

Overtaking your competition with AI - Jeff Kagan on Engati CX

April 29, 2020

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Industry analyst and columnist, Jeff Kagan talks about overtaking your competition with technology and AI. He talks about the different rates of technological adoption across industries and how a company could get ahead of the pack by adopting the latest technology before it's peers. He talks about the manner in which AI as helped improve customer experience and how Conversational AI is proving to be very helping to companies.

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