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August 4, 2020  

Revolutionizing Customer Retention - David Avrin on Engati CX

August 4, 2020

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
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David Avrin, CX Keynote Speaker, Visibilty International, talks about revolutionizing customer retention on Engati CX. He says that we use resources on customer acquisition, and we hardly focus on retention. Our job is customer conversion. We think we're good at this but we miss out on retention, we have to keep dating our customers.

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