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December 15, 2021  

Technology, CX and Cybersecurity| Matthew Rosenquist talks to Engati CX

December 15, 2021

Engati is the world’s leading multilingual Digital CX platform.
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Matthew Rosenquist is a  Chief Information Security Office at Eclipz.io, Inc. talks about how has technology been used to better customer experience and how crucial is cybersecurity as a parameter in the whole process. And given his experience with technology, he talks about what he believes lies in the future of conversational intelligence and how is it going to change the world of customer service
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#technology #cx #customerexperience #cybersecurity