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June 14, 2020  

The tech vision for your CX mission - Amas Tenumah on Engati CX

June 14, 2020

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Amas Tenumah, Founder of BetterXperience talks about The tech vision for your CX mission on Engati CX. He says AI brings intelligence that we haven’t seen ever. Customer doesn’t hate automation but they hate it when it's badly made or created. The future of customer experience has to be smarter, not cheaper or faster.

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