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August 14, 2020  

Gamification of CX - Luke Jamieson on Engati CX

August 14, 2020

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Luke Jamieson, founder and CEO of Playfulli talks about Gamification of CX on Engati CX. He says that gamification can be a very powerful incentive, motivator and can boost customer engagement exponentially. The best way to improve CX would be to make customers feel satisfied by the product which would make them the advocates for it.

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