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August 14, 2020  

Innovating innovation - Steve Towers on Engati CX

August 14, 2020

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Steve Towers, CEO & Founder, BP Group talks about innovative innovation on Engati CX. He says that the organisation have been challenged, it's all about survival, and now the customer behaviour has changed - they want their higher expectations to be met. he also says that the company that doesn't have happy employees won't have happy customers.

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