Engati CX

Engati CX header image 1
July 29, 2020  

Personalization, the AI way - Neal Schaffer on Engati CX

July 29, 2020

https://www.engati.com/ Engati is the world's leading no-code, multi-lingual chatbot platform.
https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Blog link: https://blog.engati.com/ | Subscribe now.

Neal Schaffer, Author - The Age of Influence, talks about personalization, the AI way on Engati CX. He says engaging with your audience is really important and ensuring that it gets you followers, companies should analyse why people are engaging and work more on that. He also says that chatbots are a great tool and if you train it right it can answer 99% of the questions. You wanna make sure you provide answers or just transfer to an agent.

f you like the video, please subscribe to the channel, so we could keep producing more content like this!

Follow us on
Facebook: http://s.engati.com/157
LinkedIn: http://s.engati.com/158
Twitter: http://s.engati.com/156
Instagram: https://www.instagram.com/getengati/

#NealSchaffer #EngatiCX #Personalisation