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Jeff Barrett, CEO, Status Creative talks about the evolution of marketing over the years on Engati CX. He says that companies have to understand that the times have changed and become more flexible and adapted to the new normal which is digital. He even mentions that marketing automation is going to play a very crucial role in the post-pandemic era. It's also important to utilize all digital tools to be omnipresent to someone who wants to reach out to your company.
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