December 15, 2021
Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Blogs: https://engati.com/blog
Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Matthew Rosenquist is a Chief Information Security Office at Eclipz.io, Inc. talks about how has technology been used to better customer experience and how crucial is cybersecurity as a parameter in the whole process. And given his experience with technology, he talks about what he believes lies in the future of conversational intelligence and how is it going to change the world of customer service
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
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LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
#technology #cx #customerexperience #cybersecurity
November 24, 2021
Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Blogs: https://engati.com/blog
Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Jason C Whitehead, Co-Founder at Success Chain talks about CSMs / SaaS vendors on how to help their customers maximize and sustain high, effective user adoption. He also highlights what SaaS vendors need to know and do in order to drive change and internal alignment internally
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
#saas #customersuccess #customers #change #saasvendors
November 24, 2021
Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Blogs: https://engati.com/blog
Check out our CX Library-
CX Community page: https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Pravin Rajpal, Innovation Coach, Author & InventorFounder InnovatioNext Consulting shares an amazing start-up idea that revolutionizes the Edtech sector. He also tells us how organizations can leverage disruptive technology and apply human-centric design to create products that help make the customer experience vision come to light
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
#edtech #startup #startupidea #education #innovation
November 9, 2021
Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Blogs: https://engati.com/blog
Check out our CX Library-
CX Community page : https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Dale Zwizinski, VP, North American Sales at Beezy talks about how can businesses go about drawing up a sales forecast with AI in place and throws light on the one thing that sales leadership needs to abide by.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
#sales #customers #business #ethics #cx #technology
October 22, 2021
Engati is the world’s leading multilingual Digital CX platform.
It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Website: https://www.engati.com/
Blogs: https://engati.com/blog
Check out our CX Library-
CX Community page : https://www.engati.com/cx-community
YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4
SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks
Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg
Czarina Sheikh Mathew, Executive Director of Imtiaz Consultancy Limited talks about the key to being able to engage, empathize, and build customer loyalty and tells us how to deal with a frustrated customer. She also gives us pointers/ techniques you can share on de-escalating a frustrated customer.
Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9
Follow us on-
Facebook: https://www.facebook.com/getengati
LinkedIn: https://www.linkedin.com/company/engati-cx
Twitter: https://twitter.com/getengati
Instagram: https://www.instagram.com/getengati/
Talk to us: contact@engati.com
#EngatiCX #CX #customer #customerexperience